How to Embed Customer Voice on Shopify: A Step-by-Step Guide

Building trust with potential customers is vital for any online store. Customer Voice feedback forms and widgets can help you collect and display authentic reviews and testimonials on your Shopify site. This guide shows you how to embed Customer Voice on your Shopify store quickly and easily using EmbedAny.

What is Customer Voice?

Customer Voice is a feedback collection platform that helps businesses gather customer opinions and display them on their website. Embedding Customer Voice on your Shopify store can increase trust, improve conversion rates, and provide valuable insights about your products and services.

How to Embed Customer Voice on Your Shopify Store

Step 1: Install the EmbedAny App

1. Visit the EmbedAny app page on the Shopify App Store
2. Click “Add app” to install it on your Shopify store
3. Follow the installation prompts to activate the app

Step 2: Obtain Your Customer Voice Link

1. Log in to your Customer Voice account
2. Navigate to the feedback form or widget you want to embed
3. Find the share or embed option
4. Copy the link to your Customer Voice form or widget

Step 3: Add the Customer Voice Link to Your Shopify Store

1. Go to your Shopify admin panel
2. Navigate to the page, product, or section where you want to display Customer Voice
3. Open the rich text editor
4. Paste your Customer Voice link
5. Important: Make the link italic by selecting it and clicking the italic button (or using Ctrl+I / Cmd+I)
6. Save your changes

That’s it! EmbedAny will automatically transform your italicised Customer Voice link into a fully interactive widget on your page.

Where to Add Customer Voice on Your Shopify Store

Customer Voice can be added to various sections of your store:

• Product pages - Gather product-specific feedback
• Homepage - Display overall customer satisfaction
• Dedicated feedback page - Create a space specifically for customer opinions
• About us page - Build trust by showing authentic customer voices
• Blog posts - Add context to articles with related feedback

Benefits of Embedding Customer Voice

• Build trust - Show real feedback from actual customers
• Improve conversions - Customers are more likely to buy when they see positive reviews
• Gather insights - Collect valuable data about your products and services
• Keep visitors on your site - No need to link to external review platforms

Tips for Success

• Place Customer Voice widgets where they make the most sense for your customers
• Use specific feedback forms for different products or services
• Regularly check the feedback you receive to improve your offerings
• Respond to customer feedback to show you value their opinions

By following this simple guide, you’ll have Customer Voice embedded and working on your Shopify store in minutes, helping you build trust and improve your customer experience.